Student Statement of Rights
VanArts is certified with the Private Training Institutions Branch (PTIB) of the British Columbia Ministry of Advanced Education and Skills Training.
Before you enrol at a certified private training institution, you should be aware of your rights and responsibilities.
You have the right to be treated fairly and respectfully by the institution.
You have the right to a student enrolment contract that includes the following information:
- amount of tuition and any additional fee for your program
- refund policy
- if your program includes a work experience, the requirements to participate in the work experience and the geographic area where it will be provided
- whether the program was approved by PTIB or does not require approval.
Make sure you read the contract before signing. The institution must provide you with a signed copy.
You have the right to access the institution’s dispute resolution process and to be protected against retaliation for making a complaint.
You have the right to make a claim to PTIB for a tuition refund if:
- your institution ceased to hold a certificate before you completed an approved program
- you were misled about a significant aspect of your approved program.
You must file the claim within one year of completing, being dismissed or withdrawing from your program.
For more information about PTIB and how to be an informed student, go to: http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student.
Attendance is mandatory and VanArts instructors are required to record attendance for all students in all classes. If a student misses more than 40% of a course’s scheduled hours, that student may receive an automatic failing grade for that course and will no longer be eligible to receive their diploma.
Many VanArts programs have more specific and stringent attendance criteria to which students must adhere. Attendance expectations are outlined by the Department at the beginning of each intake.
If a student misses four consecutive weeks without contacting the school, the school may, in consultation with the Department dismiss the student. Three attempts to contact the student will be made by the school before any action is taken.
* A student’s absence may be excused in the case of contagious/serious illness or injury, death in the family or similar emergency. In the event of recurring or excessive absence due to illness, a doctor’s note may be required to avoid receiving a failing grade.
VanArts aims to grade students in a reasonable, equitable and transparent manner. Assignment of grades are based on:
- A demonstrated achievement of meeting the course objectives.
- Criteria presented by the instructor for any specific work required throughout the course.
- An announcement of general procedures on which the grades will be awarded. This may include in various combinations such items as examinations, presentations, attendance and participation, projects, reports, etc.
In order to graduate from a VanArts diploma program, a student must achieve an overall passing grade of C- (56%), or better, having passed all courses within all terms. All subjects offered by VanArts are graded as follows:
A+ 96% – 100%
A 91% – 95%
A- 86% – 90%
B+ 81% – 85%
B 76% – 80%
B- 71% – 75%
C+ 66% – 70%
C 61% – 65%
C- 56% – 60%
D 51% – 55%
F 0% – 50%
VanArts seeks to recognize consistently outstanding student achievement by granting graduates with honours standing.
Students with an A average, a final mark of 88% or higher, will graduate with honours and receive a special diploma.
Students are eligible to graduate from the program he/she is registered in when the following conditions have been met:
- Academic requirements of the program, as prescribed by VanArts, have been completed in a satisfactory and timely manner.
- Having passed all courses within all terms. A passing grade is 56% or better each course.
- Tuition fees have been paid in full.
Any student who has not successfully completed all conditions for graduation listed here is not eligible to participate in the graduation ceremony or to receive their diploma.
VanArts aims to foster contact between students and potential employers by arranging visits from potential employers, advising potential employers of new graduates and arranging other opportunities for interactions between students and industry. These activities are at the sole discretion of the Head of Department based on their industry connections. VanArts does not assume any authority over or responsibility for the placement of its graduates.
The Institution may dismiss a student if it determines that the student: engaged in behaviors inside or outside the institution and program instruction periods that are of such a serious nature that the Student’s enrolment cannot reasonably continue without it endangering the physical and emotional well-being of the student or other students. Harming the reputation or legal interests of the Institution and seriously disrupting specific programs or the Institution are grounds for dismissal.
The Institution will consider the following list of actions and behaviors as grounds for dismissal and include but are not limited to: missing four conscutive weeks of school without contacting the school; academic dishonesty such as plagiarism; human rights abuses; sexual or other harassment; hate speech or obscenities; physical abuse of the institution’s or another person’s property including intellectual property and digital works; insubordination or refusal to cooperate with instructors and schedules; possession of firearms (registered or not) or other weapons or any items that can be used as weapons (unless there is a compelling reason for possession); assault and battery; fighting, aggressive and threatening behavior; the physical or emotional abuse of another student or person; criminal or quasi criminal offences; actions of defamation or other intentional torts; smoking in non-designated areas; possession of alcohol or illegal drugs or attending class or work while under the influence; and other similar actions and behaviors.
Tuition fees for full-time diploma programs are paid as follows:
- 10% of the tuition is due to reserve a seat in one of our programs and confirms enrolment.
- 40% of the tuition is due six weeks before the program start date. Plus $50 key card fee due – fully refundable upon return.
- 50%, the remainder of the tuition, is due by the end of Term One – 12 weeks after the program start date.
All tutition fees are quoted and payable in Canadian dollars. Tuition payments must be made on time to reserve a program seat and ensure continuation in a program. Failure to make payment by the stated deadlines may result in the withholding of future services by the institution and in some cases may result in dismissal from the program. Payments can be made by cheque, money order, credit card or wire transfer. Contact the Admissions Department for details and instructions.
Tuition fees for part-time & intensive courses must be paid in full at the time of registration, on a first-come, first-served basis.
- If the institution receives tuition from the student, or a person on behalf of the student, the institution will refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled if:
- the institution receives a notice of withdrawal from the student no later than seven days after the effective contract date and before the contract start date;
- the student, or the student’s parent or legal guardian, signs the student enrolment contract seven days or less before the contract start date and the institution receives a notice of withdrawal from the student between the date the student, or the student’s parent or legal guardian, signed the student enrolment contract and the contract start date; or
- the student does not attend a work experience component and the institution does not provide all of the hours of instruction of the work experience component within 30 days of the contract end date.
- The institution will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.
- If a student does not attend any of the first 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 50% of the tuition paid under the student enrolment contract unless the program is provided solely through distance education.
- Unless the program is provided solely through distance education, if the institution receives a notice of withdrawal from a student:
- more than seven days after the effective contract date and
- at least 30 days before the contract start date, the institution may retain up to 10% of the tuition due under the student enrolment contract, to a maximum of $1,000.
- less than 30 days before the contract start date, the institution may retain up to 20% of the tuition due under the student enrolment contract, to a maximum of $1,300.
- after the contract start date
- and up to and including 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
- and after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
- more than seven days after the effective contract date and
- Unless the program is provided solely through distance education, if the institution provides a notice of dismissal to a student and the date the institution delivers the notice to the student is:
- equal to or before 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
- after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
- If the institution provides the program solely through distance education and the institution receives a student’s notice of withdrawal or the institution delivers a notice of dismissal to the student and:
- the student has completed and received an evaluation of his or her performance for up to 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
- the student has completed and received an evaluation of his or her performance for more than 30% but less than 50% of the program, the institution may retain up to 50% of the tuition due under the student enrolment contract.
- The institution will refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or the institution provides a notice of dismissal to the student.
- Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:
- of the date the institution receives a student’s notice of withdrawal,
- of the date the institution provides a notice of dismissal to the student,
- of the date that the registrar provides notice to the institution that the institution is not complying with section 1(c) or 2 of this policy, or
- after the first 30% of the hours of instruction if section 3 of this policy applies.
- If an international student delivers a copy of a refusal of a study permit to the institution, sections 1(a), 1(b), 4, 7, and 8 of this policy apply as if the copy of the refusal were a notice of withdrawal, unless:
- the international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit,
- or the program is provided solely through distance education.